As per our COVIDSafe plan, Look Fresh Clean has taken the following measures to keep our cleaners and customers safe:

• Look Fresh Clean is following the requirements outlined under the NSW Government’s vaccine mandate. All of our team members are authorised workers and have had their first COVID 19 vaccine either on or before the 15th of October and have been fully vaccinated.
• If you would like information regarding your cleaner’s vaccine status, please get in touch with us via [email protected] and we can provide you with this information.
• Cleaners must wear PPE (masks and gloves) and practice frequent hand hygiene whilst at customers’ homes
• Cleaners must practice physical distancing (1.5 metres) while in customers’ homes or offices.
• We regularly communicate with our cleaners regarding their health and the importance of isolating, getting tested, and seeking further medical advice if they feel unwell, and Cleaners are aware that they are not to attend work if they or any of their close contacts display any COVID-19 symptoms. 
• We recognise that getting through this is a team effort, and so we kindly ask our customers to also take some precautions:
  • Keep at least 1.5 metres distance between you and the cleaner at all times. Preferably, move to a different room from where the cleaner is working.
  • Wear a mask as an extra safety measure.
  • If you or someone in your home is experiencing COVID-19 like symptoms, please notify us immediately so we can cancel your upcoming bookings.
  • If you or someone in your home has tested positive for COVID-19 and your cleaner has recently completed a service at your place, please notify us immediately so we can notify your cleaner to get tested and self-isolate.
  • Please provide disposable paper towels for wiping and bleach or chlorine-based cleaning products (if comfortable to do so) as these are the most effective disinfectants (please note, this does not apply to End of Lease services for which we provide cleaning products and equipment. This only applies to Standard and Spring Clean services). 

Optional Commercial Cleaning Service Add-On

We offer daily Touch Point Cleaning services. Our cleaners focus on disinfecting and sanitising High Touch Zones in the workplace as you have staff come and go.

If you have any questions or concerns regarding any of the information above please contact us via email at [email protected] or call us on 0400 757 590.